Terms & Conditions
CONDITIONS OF USE AND SALES
- Scope of application
These general conditions of sale (the General Conditions) shall apply to all orders placed by you, the buyer (the Buyer) through Ghisò eShop (the eShop) hosted on the website www.houseofghiso.com (the Website), operated by OLLIW SA., a company with seat at Espacité 2, 2300 La Chaux-de_fonds, Switzerland (Ghisò).
Validating an order via the eShop indicates the Buyer's acceptance of these General Conditions as in force at the time the order is validated.
Ghisò reserves the right to change these General Conditions at any time by publishing a new version on the Website. The new version of the General Conditions shall be applicable to any order validated after its publication.
- Conclusion of a purchase agreement
Any order validated by the Buyer on the eShop constitutes a binding offer to conclude a purchase agreement with Ghisò for the goods concerned.
The purchase agreement comes into existence when Ghisò accepts your order, by providing confirmation through the eShop or by email or other written communication, or by sending the goods ordered.
The information on the Website and eShop concerning goods and their prices is subject to change without notice. The Buyer will be charged the price displayed on this Website and/or eShop at the time the order is validated.
- Price and additional costs
The prices on the Website and eShop are indicated in CHF (Swiss francs) including Swiss VAT (Value Added Tax).
For deliveries to countries other than Switzerland, Swiss VAT will be deducted from the invoice at the checkout page.
Important note: Deliveries to countries other than Switzerland may imply customs duties, taxes and other costs (which may depend on many factors including, without limitation, the value, type of goods purchased, administrative costs and destination of the shipment) and which are not taken into account in any of the prices indicated on the Website and/or eShop. The Buyer must bear any custom duties and other taxes applicable in the country of delivery, as well as any other costs linked to delivery of the purchased goods outside of Switzerland. By accepting these General Conditions of Sale, the Buyer agrees to pay any customs duties, taxes or other costs that may apply in relation to the delivery in another country than Switzerland, and to indemnify and hold harmless Ghisò for the same.
- Terms of payment
The purchase price for the goods ordered becomes due immediately upon validation of the order by the Buyer. Payment may be done exclusively by any of the payment means accepted by the eShop at the time of validating the order. If the order is finally not accepted (due, for instance, to issues affecting stock or any other reason which Ghisò may in its reasonable discretion determine), any part of the purchase price already paid shall be reimbursed to the Buyer on the account used by the Buyer to make the original payment.
The goods will be delivered to the address stated by the Buyer as part of the eShop checkout process and through a delivery service appointed by Ghisò.
The expected delivery time mentioned on the Website is indicative and may be subject to customs clearance or other delays outside of the control of Ghisò.
Some goods are made on order. In this case, the Buyer will be informed by email after validation of the order of the indicative expected delivery time. Ghisò shall inform the Buyer of any delays, and communicate any modified delivery time to the Buyer. No withdrawal of orders will be accepted for any reasonable delivery delays which are not due to any fault on Ghisò's behalf.
The Buyer must immediately check the goods upon delivery and directly express reservations to the transporter or refuse the goods in case of shipment error or defects. In the absence of the express reservation stating the defects, the goods shall be deemed to be accepted.
- No withdrawal rights
The Buyer understands and agrees that there is no withdrawal right once the purchase is confirmed in conformity with article 2 above.
The right of Ghisò to accept a return for replacement in conformity with article 7 is reserved.
Ghisò warrants any goods delivered against defects for a period of two years
The Buyer may notify Ghisò of any defect affecting the goods within the warranty period. In such case, Ghisò shall, at its discretion, replace or repair the goods in question.
Ghisò shall not be liable for any damage caused to the Buyer, unless such damage is due to willful intent or gross negligence. In no event shall Ghisò be liable for any indirect damages, including consequential damages or lost profits.
Any liability of Ghisò shall in any event be limited to the purchase price of the goods.
- Prohibition of assignment
The Buyer may assign contractual rights to a third party only with the prior written consent of Ghisò.
- Data Protection
Any collection of the Buyer's personal data shall be in compliance with applicable legal provisions. Any processing is according to our Privacy Notice.
The eShop is built on a platform provided by Shopify Inc, a company based in Canada. The processor has adequate protections in place and EEA personal data is received and initially processed by Shopify's Irish entity, Shopify International Ltd. You can find more information on https://www.shopify.com/.
- Applicable law, competent courts
Any sale concluded on this website under these General Conditions of Sale shall be exclusively subject to Swiss law, without reference to its conflict of laws principles. The applicability of the United States Convention on the International Sales of Goods is hereby excluded.
Any disputes arising out of or in relation to these General Conditions shall be subject to the exclusive jurisdiction of the courts of Neuchatel, Switzerland. The right of appeal to the Swiss Supreme Court is reserved.
Ghisò, branch of Olliw SA, 2021